Sero HE offers flexible access to a well-regarded team of consultants with specialist expertise and extensive experience of Higher Education strategy and delivery in the UK and overseas, both at institutional and national levels.


We specialize in organizational change and innovation, working with leaders, practitioners, learners and stakeholders at all levels. Our work includes:

  • strategic review and planning
  • stakeholder consultation
  • change programme facilitation
  • process redesign
  • sector research
  • benchmarking and evaluation

Our projects include a mixture of short intensive engagements and longer-term undertakings.

Particular specialties, with linked examples of experience, include helping clients in three key areas:

Data and information

  • Capture and use data to enhance student outcomes
  • Manage research data and information effectively
  • Strengthen information governance and management

Digital resources

  • Modernise institutional approaches to learning resources in the context of open access
  • Modernise institutional approaches to research resources in the context of open access

Systems and services

  • Review library processes, workflows and systems including academic library functions across the whole institution
  • Benchmark and review VLE options
  • Appraise options for shared services including design and business case
  • Assess opportunities for commercializing digital teaching and learning products/services developed in-house
  • Develop new services around online, open and distance learning