Progress and innovation in data analytics, shared services, open access, library services, digital archives, learning services, research data, repository systems, TEL strategy, Open Distance Learning strategy, VLE review, Library Management System review

Services


We specialise in organisational change and innovation, working with leaders, practitioners, learners and stakeholders at all levels. Our work includes:

  • Systems analysis
  • Market and user research
  • Technology, strategy and management consultancy
  • Strategic review and planning
  • Benchmarking and evaluation
  • Requirements capture and analysis
  • Product enhancement specification
  • Project management services
  • User experience (UX) and functional testing
  • Content creation services
  • Facilitation and support for meetings, demos, workshops and training sessions

Our projects include a mixture of short intensive engagements and longer-term undertakings. Particular specialties include helping clients in three key areas:

Data and information

  • Capturing and using data to enhance student outcomes
  • Managing research data and information effectively
  • Strengthening information governance and management

Digital resources

  • Modernising institutional approaches to learning resources in the context of open access
  • Modernising institutional approaches to research resources in the context of open access

Systems and services

  • Reviewing library processes, workflows and management systems including academic library functions across the whole institution
  • Benchmarking and reviewing VLE options
  • Appraising options for shared services including design and business case
  • Developing new services and business models around online, open and distance learning