From the outset, Sero has pursued a distinctive approach to its work which has proved itself over time within the domains in which we operate. This approach is encapsulated within the following core commitments:
- We aim to make innovative contributions that stimulate and support change
- We seek to add value and maximise opportunity working collaboratively
- We aspire to integrity as a measure of our professional conduct
- We undertake to promote partnership and to encourage initiative
Sero has been Customer First accredited since 2008. Customer First is the national standard for Customer Service.