Project: Library Management System Benchmarking

Client: Open University

The Open University commissioned Sero to do a short benchmarking study as a companion study to ongoing work on LMS review. The purpose of the study was to gather evidence from peer institutions that would enable the Open University to benchmark its library services. Nine non-UK distance learning providers (including four open universities) were selected as well as nine UK HEIs active in distance learning. Data was gathered via interviews, desk research and harvesting from recent previous and then-ongoing relevant work.


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