Services
We specialise in organisational change and innovation, working with leaders, practitioners, learners and stakeholders at all levels. Our work includes:
- Systems analysis
- Market and user research
- Technology, strategy and management consultancy
- Strategic review and planning
- Benchmarking and evaluation
- Requirements capture and analysis
- Product enhancement specification
- Project management services
- User experience (UX) and functional testing
- Content creation services
- Facilitation and support for meetings, demos, workshops and training sessions
Our projects include a mixture of short intensive engagements and longer-term undertakings. Particular specialties include helping clients in three key areas:
Data and information
- Capturing and using data to enhance student outcomes
- Managing research data and information effectively
- Strengthening information governance and management
Digital resources
- Modernising institutional approaches to learning resources in the context of open access
- Modernising institutional approaches to research resources in the context of open access
Systems and services
- Reviewing library processes, workflows and management systems including academic library functions across the whole institution
- Benchmarking and reviewing VLE options
- Appraising options for shared services including design and business case
- Developing new services and business models around online, open and distance learning